Tuesday, January 23, 2007

One of the hardest problems software faces today

I think the biggest problem is to get users to read the documentation associated with the software.

Try answering these questions and score yourself.

  1. How many times have you seen a question about a problem being repeated?
  2. Why do you they created FAQs?
  3. How many FAQs have you read?
  4. What was the last release notes you read?
  5. Which book did you read last (not related to your course)?
  6. What new techniques did you read and discover in the last two years?
  7. What kind of documentation did you write and share for your last project?
  8. What was the last software manual you read?
  9. What was the ratio of comments to code in
  • Programs you wrote
  • Programs you read

The answers to these questions might not be a simple yes or no, but it will give you a fair idea of how we programmers are lazy and totally ignore documentation.
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