- A is for Avoid
- B is for Bullshit
- C is for Confuse
At first they will try and avoid the issue. You will hear things like "that's standard", "we use it all the time", "trust me, it is ok", etc. Second, they start bullshiting you , they will start talking without facts. "Sir, we get 150 new customers a day", "Our stats show 95% of our customers are happy", "I have gone beyond my limits to help you", etc. Third, they start confusing you. "What you have is the best, the other things are bad", "Let me share a secret with you", etc.
So, the next time, be more careful and ask for facts, justification and satisfy yourself and always check things and get back.